Data Analytics & Business Intelligence


Unlock the power of your data to drive growth, sharpen insights, and support better decision-making. Our Data Analytics & Business Intelligence (BI) service helps SMEs harness both internal and external data to generate clarity, efficiency, and competitive advantage.

Data Strategy & Roadmapping

We begin with understanding your business goals, current data maturity, and key challenges. From there we develop a data/BI strategy and roadmap—identifying priority use-cases, defining key performance indicators (KPIs), and establishing a path for adoption and growth.

Data Collection, Integration & Architecture

  • Aggregate data from multiple sources (e.g. accounting systems, CRM, ERP, marketing, operations).
  • Cleanse, validate and standardize the data to ensure quality and consistency.
  • Build a coherent data architecture (data warehouses, data lakes, or hybrid/cloud setups) so that data is stored securely, scaled, and accessible.
  • Set up semantic/metamodel layers to enable meaningful relationships and “single source of truth.”

Analytics & Modelling

  • Perform descriptive analytics: what has happened.
  • Diagnostic analytics: why did it happen (correlations, root causes).
  • Predictive analytics: forecasts, trends, scenario modelling (“what-if” analysis).
  • Where appropriate, begin introducing machine learning or AI tools for more advanced forecasting, anomaly detection, clustering, etc.

Visualization & Reporting

  • Design and build interactive dashboards, visual reports, and KPI-monitoring tools.
  • Enable real-time or near-real-time dashboards so that decision-makers can see data refreshes, alerts, and key metrics dynamically.
  • Ensure reports are intuitive, clear, and tailored to the audience (executives, operations, marketing, etc.).

Self-Service BI & User Empowerment

  • Provide user-friendly tools and interfaces that allow non-technical users to explore data, generate their own reports, and extract insights without heavy reliance on IT.
  • Train staff, build data literacy, and embed culture of data-driven decision making.

Governance, Security & Compliance

  • Define policies around data access, data privacy, data retention, and security.
  • Ensure compliance with relevant regulations (e.g. GDPR) when handling personal or sensitive data.
  • Implement data governance frameworks to monitor data quality, lineage, accountability.

Ongoing Support & Optimization

  • Monitor BI systems for performance; ensure dashboards and architecture scale with your data volume and complexity.
  • Update models, add new data sources, optimize ETL pipelines (extract, transform, load).
  • Periodic review: Are KPIs still relevant? Are new business questions emerging? What improvements can be made?