TERMS OF USE


WEBSITE TERMS OF USE

Last Updated: February 13, 2026

1. Introduction

Welcome to zeno-edge.co.uk. These Terms of Use ("Terms") govern your use of the website and services provided by Zeno Edge Ltd ("we," "us," or "our"), a company registered in England and Wales.

·        Company Name: Zeno Edge Ltd

·        Company Number: 17000788

·        Registered Office: Office 1, Izabella House, 24-26 Regent Place, Birmingham, B1 3NJ

·        Contact: [email protected]

By accessing our website, using our Nexidoo platform, or interacting with our social media integrations, you agree to comply with these Terms. If you do not agree, you must not use our site.

2. Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, the material published on it, and the underlying software (including the Nexidoo CRM architecture).

·        Protection: These works are protected by copyright laws and treaties around the world. All such rights are reserved.

·        Restrictions: You must not reproduce, duplicate, copy, or resell any part of our site or software without express written permission.

3. Permitted Use

You may use our site only for lawful purposes. You may not use our site:

·        In any way that breaches any applicable local, national, or international law or regulation.

·        To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, or any other harmful programs.

·        To attempt to gain unauthorized access to our server, database, or internal API endpoints.

4. Third-Party Platform Integrations

Our services and internal tools integrate with various third-party social media networks, messaging platforms, and content publishing sites (collectively, "Supported Platforms") to provide automation and analytics features.

A. Authorized Use & Compliance

By connecting a Supported Platform—including but not limited to Meta (Facebook/Instagram), X (Twitter), LinkedIn, TikTok, Pinterest, Reddit, Telegram, Discord, Slack, and WordPress—you agree to comply with the Terms of Service and Privacy Policies of those specific platforms.

B. Specific Platform Mandates

·        YouTube & Google Users: By using our YouTube or Google My Business integration, you explicitly agree to be bound by the YouTube Terms of Service and acknowledge the Google Privacy Policy.

·        Meta Platforms: Your use of our Facebook and Instagram integrations is subject to the Meta Platform Terms.

·        LinkedIn: Your use of our LinkedIn integration is subject to the LinkedIn User Agreement.

C. No Endorsement

The availability of a connection to a Supported Platform does not imply our endorsement of that platform. We are not responsible for the data practices, content policies, or service uptime of third-party services.

D. Messaging & Anti-Spam

You acknowledge that certain platforms (e.g., WhatsApp, Telegram, Discord) have strict anti-spam policies. You agree not to use our automation tools to send unsolicited bulk messages or violate the "Acceptable Use Policy" of any connected service.

5. Limitation of Liability

Zeno Edge Ltd provides Managed IT and Cybersecurity services. However, the content on our site is provided for general information only. It is not intended to amount to advice on which you should rely.

·        To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our site or any content on it, whether express or implied.

·        We will not be liable to any user for any loss or profit, loss of business, business interruption, or loss of business opportunity arising under or in connection with the use of, or inability to use, our site.

6. Corporate Due Diligence & Investigation Services

Where you engage us for Corporate Due Diligence or Fraud Investigation services:

·        Reports provided are based on available public data and forensic analysis at the time of reporting.

·        We accept no liability for decisions made by you or third parties based on the findings of our investigations, except where explicitly agreed in a separate Client Service Agreement.

7. Viruses and Security

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes, and platform to access our site. You should use your own virus protection software.

8. Governing Law

These Terms of Use, their subject matter, and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms

We may update these Terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.